RIMAC’s Secret to Closing Contracts Faster & Cutting Risks

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23.6k

hours saved

372k

USD in cost reductions

8.7K

contracts signed

"Before Webdox CLM, closing a contract could take up to two months due to negotiation complexity and the challenge of managing approvals over email. Now, with the platform, we’ve cut that down to just 15 days—thanks to its smooth workflows and automated alerts that keep everything moving."

Rodolfo Grados Flores - Legal Advisory & Contracts Manager at RIMAC Seguros

Meet RIMAC: A Powerhouse in LATAM’s Insurance Industry

Since 1896, RIMAC Seguros has been Peru’s leading insurer, with operations spanning Chile, Colombia, Ecuador, and Mexico. Offering a full range of business and personal insurance, RIMAC distributes its products through in-person agents, digital channels, and strategic partnerships with financial institutions. With a social capital exceeding two billion soles, RIMAC stands out as Peru’s oldest and most resilient insurer, continuously adapting to the demands of the digital age.

The Challenge: Slow, Inefficient Contract Management

Managing contracts in the insurance industry is no small feat. From vendors and customers to strategic partners and government entities, every agreement requires multiple approvals and strict regulatory compliance.

Before Webdox CLM, RIMAC faced these roadblocks:

Bottlenecks in contract execution – Handwritten signatures slowed everything down, especially in government contracts. During the pandemic, mobility restrictions made things even worse.
Lack of visibility & control – Without a centralized system, tracking deadlines and contract statuses was chaotic, impacting response times for audits and counterparties.
Heavy operational burden – Manual contract processes drained time and resources, preventing the legal team from focusing on high-value strategic work.
Limited solutions – The tools used during the pandemic offered short-term fixes but lacked full contract lifecycle management, leaving gaps in compliance and traceability.

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The Transformation: More Control, Less Work, Faster Contracts

Implementing Webdox CLM changed the game for RIMAC, solving its biggest challenges and streamlining its contract management operations.

Full visibility into contract lifecycles – Every contract is now trackable in real time, making it easy to spot bottlenecks and generate up-to-date reports for full traceability.
Automation that reduces workload – Routine, manual tasks were eliminated, allowing the legal team to focus on strategic negotiations and risk assessments rather than admin work.
Faster contract execution – Digital workflows not only accelerated contract formalization with government agencies but also enabled efficient multi-party collaboration across different channels.

With Webdox CLM, RIMAC has built a contract management model that is agile, compliant, and optimized for the highly regulated insurance industry.