How Telefónica reduced time in its management contracts with Webdox CLM
25%
time saved on request and signature processes
90%
Ease of implementation and acceptance among internal and external legal teams.
2x
of Webdox CLM usage to the HR department thanks to its efficiency
“With Webdox, we have reduced application and signature times by 25%. Its ease of use and the ability to adapt to the needs of each contract have been essential.”
Claudio Monasterio - Legal Manager Telefónica Chile.
Telefónica: innovation and leadership in telecommunications
Telefónica is a leading telecommunications company, providing a wide range of services, including telephony, Internet, and digital television. With global operations, it focuses on innovation and quality of service.
At Telefónica, technology is understood as a bridge to a more connected and human society in which genuine interactions prevail over isolation. The company's mission focuses on strengthening human connections through technology, ensuring that they are safe, inclusive, and capable of improving the quality of life. Telefónica seeks to put technology at the service of humanity, facilitating a world where people can reconnect with what matters.
Business Challenge
Telefónica's business challenge focused on improving efficiency and response time contract management, which is vital to support its wide range of services and products. This challenge involved optimizing internal and external processes to stay at the forefront in a constantly evolving technological market.
Impact on business
The adoption of Webdox CLM at Telefónica had a considerable business impact, leading to more agile contractual management and better compliance with deadlines. This positive change had a ripple effect, benefiting all areas of the corporation, from Human Resources to Operations, and instilling optimism about the potential benefits of the platform.
"Our experience with Webdox has been very good. It is proving to be an exceptionally effective tool with easy integration. Our legal team's reception, both internal and external, has been very positive. It has significantly facilitated our contract management and administration."
Claudio Monasterio - Legal Manager Telefónica Chile.
Telefónica key results
- Reduction of at least 20-25% in contract management times.
- Quick and effective adoption of the tool by internal and external teams.
- The expansion of Webdox's use to additional areas, such as Human Resources, highlights the platform's versatility and adaptability.
