Interseguro reinvents its contract management with Webdox CLM.

Interseguro: innovation and leadership in the insurance sector

Interseguro, highlighted among the leading insurers in Peru, specializes in Annuities, Life Insurance, and Bancassurance, among other types of insurance. Founded in 1998, it operates as a subsidiary of Intercorp Financial Services Inc (IFS). It is distinguished by its commitment to offering convenient and accessible solutions through a service characterized by agility, transparency, and efficiency; achievements are achieved thanks to Webdox CLM's support.

Business Challenge

Before adopting Webdox CLM, Interseguro faced three significant challenges in contract management:

1. There is no system offering complete reports and easy access to the status of all your contracts.
2. The difficulty and delay (up to two weeks) in obtaining handwritten document signatures.
3. A centralized repository is needed to facilitate storing and monitoring all contracts in force.

Impact on business

Before Software Contract Management Webdox CLM, the contract management Interseguro was carried out manually and through emails, which complicated efficient document tracking.

The implementation of Webdox CLM brought with it innovative solutions for the digitalization of contractual management:

• Report automation: The platform automatically generates detailed reports on each contract's status, improving visibility and control.
• Electronic signature: Integrated into the software, this certified tool significantly speeds up the document approval process, reducing wait time from two weeks to one day.
• Mass generation of documents: This module allows the creation of contract templates to optimize hiring processes, positively impacting the company's monthly document management of approximately 40 people.
• Digital repository: Facilitates organization and access to all company digital contracts from a single place.

Furthermore, the Webdox CLM system Workflows has allowed Interseguro to create personalized workflows to approve processes that significantly impact the organization's financial statements. For instance, it manages various processes beyond the merely contractual, such as signing minutes of equipment delivery to collaborators, which has a direct impact on the company's financial health.