Grupo Flesan and Webdox CLM: redefining contractual management in construction

The company: Grupo Flesan

Grupo Flesan is a multifaceted company offering specialized engineering, construction, and real estate services. Founded in Chile in 1981, the company expanded its operations to Peru in 2007. Among its diverse range of services, the following stand out: demolitions, earthworks, anchoring, and the construction of residential and commercial structures.

The organization provides comprehensive construction project services, serving various industries in both the public and private sectors. It has developed more than 1,600 works in Chile and 900 in Peru. Grupo Flesan comprises several subsidiaries, including Flesan, De Vicente Constructora, Fai Inmobiliaria, Difai, and InexChile.

A distinctive factor of Grupo Flesan is its commitment to innovation and digital transformation, manifested in its adoption of modern methodologies and advanced technologies to automate its operations and manage the monitoring of its online projects, thus ensuring the optimal fulfillment of each project.

Business impact after the implementation of Webdox CLM in Flesan

Flesan opted for the implementation of software CLM de Webdox, motivated mainly by:

• Easy to use: The platform stands out for its simplicity and ability to integrate with other internal and external systems through API.
• Medium: The support provided by the onboarding and technical support team during the implementation and continued use of the software has been essential.
• Cost-benefit relation: The software offers a competitive price, providing excellent value for money compared to other platforms on the market.

Galo Simonet, general manager of Flesan Shared Services, points out that adopting Webdox CLM marked a significant cultural change in the company's working practices. The construction industry is just becoming familiar with digital contractual management systems. A structured and efficient training program was essential to facilitate users' adaptation to the platform, an objective that was satisfactorily met during the Webdox CLM onboarding process. Simonet highlights the availability and effectiveness of the support team in resolving doubts and answering queries.

The benefits of using the Software the Management of Webdox Contracts at Flesan have been notable, including the standardization of communication, the centralization of the signing processes using the Electronic signature of the CLM, detailed monitoring of each stage of the contractual process, and fluid integration with the company's internal and external systems.

One of the most notable achievements has been reducing the contract generation cycle time from two weeks to just two to five days. In addition, the platform has made it possible to maintain a complete and accessible history of all the digital contracts signed and stored in a centralized repository. This achievement has facilitated the standardization of operational information throughout the Grupo Flesan, both in Chile and Peru, and has improved management efficiency.