Learn how Webdox CLM transformed contract management at Copec, improving efficiency and collaboration.

Solutions and services Copec

COPEC, a Chilean company leader in distributing fuels and lubricants, has a notable presence in Latin America, the United States, and other countries. Beyond its main activity, COPEC is also dedicated to offering mobility solutions and contributes to the development of individuals, companies, and the government.

With an 87-year history, the company serves a diverse spectrum of clients, ranging from regular visitors to its service stations to significant mining and electrical companies. In a constant commitment to innovation, COPEC adopts advanced tools, such as digital contract management, to overcome the challenges of its sector.

Business Challenges of COPEC Legal Management

COPEC's Legal Management faced several challenges that led to the search for a contract management solution (CLM Software). A primary challenge was the transition from analog to digital work methods, mainly motivated by an office change that required the complete digitization of documentation.

Another critical area for improvement was the interdepartmental collaboration in contract management. What could previously take days was significantly optimized with the implementation of Webdox CLM, shortening waiting times from weeks to hours or even a day.

Carolina Escobar, Senior Lawyer at COPEC, highlighted an additional challenge: creating indicators to measure management. Despite time constraints, aligning this practice with company standards was essential.

Legal operations benefited in COPEC with the use of a CLM

The operations that have benefited the most include service provision contracts with suppliers and supply and sourcing agreements. Technology-related contracts also stand out, requiring special attention because they involve intellectual property and other aspects not present in traditional contracts.

In addition, contracts linked to mobility and the company's new businesses are handled, along with specific agreements with subsidiaries. The diversity and multidisciplinarity of contracts at COPEC require close collaboration with other areas of the company to adequately satisfy the business's needs. Digitalization has made it easier to organize and monitor these contracts more efficiently.

Benefits of Legal Management and its impact on the business

Contract management software implementation has transformed the workflow at COPEC, facilitating the automatic generation of documents and significantly improving interdepartmental collaboration. Juan Carlos Balmaceda stressed that the process is not limited to finalizing an agreement and passing it on to the legal area; it involves the active participation of everyone in a flow that culminates in a joint result.